Retail & eCommerce Penetration Testing
Protect Payments, Customers, and Supply Chains
Retail and e-commerce organizations are prime targets; 32.4% of all cyberattacks hit this sector because attackers know where the money and data flow. From payment systems and loyalty apps to logistics and third-party vendors, your business relies on a chain of interconnected technologies. Adversaries only need one weak link. A single compromise can halt transactions, expose customer data, and damage brand reputation across your entire ecosystem.
That’s why global brands, including one of the top 10 Global Toy and Entertainment companies, trust Packetlabs. Our penetration testing goes beyond automated scans to reveal real-world attack paths across payment platforms, order management systems, vendor integrations, and customer databases. We help you uncover vulnerabilities before adversaries exploit them.
By identifying and validating weaknesses early, you can:
1) Safeguard customer trust and protect sensitive financial and personal data; 2) Maintain vendor and partner confidence in your operational reliability; 3) Prevent costly downtime that disrupts fulfillment, logistics, and revenue; and 4) Meet regulatory compliance requirements across multiple frameworks, including:
PCI DSS v4.0, GDPR, SOC 2, NIST SP 800-115, ISO/IEC 27001
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By identifying and validating weaknesses early, you can:
1) Safeguard customer trust and protect sensitive financial and personal data; 2) Maintain vendor and partner confidence in your operational reliability; 3) Prevent costly downtime that disrupts fulfillment, logistics, and revenue; and 4) Meet regulatory compliance requirements across multiple frameworks, including:
PCI DSS v4.0, GDPR, SOC 2, NIST SP 800-115, ISO/IEC 27001
Recommended Services for Retail and eCommerce
See What Automated Scans Miss
Packetlabs’ Infrastructure Penetration Testing goes beyond automated scans to identify vulnerabilities across networks, Active Directory, and third-party platforms that retail and eCommerce operations depend on. Our methodology is 95% manual, exposing real attack paths, not just surface-level findings, and presents them in a clear attack narrative that mirrors how adversaries would target your environment.
The Impact:Retail environments are complex and interconnected, from payment processors and loyalty apps to supply chain integrations and vendor portals. Automated scans often overlook the weak links that attackers exploit to access sensitive customer data, payment systems, or backend operations. Infrastructure Penetration Testing gives you visibility into these exposures so you can prioritize fixes that protect revenue, compliance, and customer trust.
Packetlabs: Uncompromising Standards
Identify Risks Before They Become Headlines
We’re committed to the greater good, and that includes your right to security and privacy. With an exceptionally trained team and robust testing methodologies, we go beyond checkboxes to deeply understand your unique penetration testing needs. With our consultative approach, we ensure that our clients understand our reports and assessments.
Convert checklists into real-time business outcomes.
Go Beyond the OSCP-Minimum
On top of employing only OSCP-minimum certified ethical hackers, our testers are rewarded for continuing to expand on their cybersecurity education–meaning that their expertise is constantly evolving to match emerging threats and technologies.
Go beyond the checkbox with North America's best pentesters.
Commit to Quality Business Impact Reports
Packetlabs goes beyond a basic vulnerability scan. Every finding is manually verified by our CREST-accredited team to ensure zero false positives. Our interactive reports illustrate real-world impact with reproducible steps that enable IT and security teams to act swiftly.
The result? We make it easier to secure executive buy-in for necessary investments while helping you maintain platform uptime, game fairness, and operational resilience.
Partner with us to proactively protect what matters most.
Ready For More Than a VA Scan?
Packetlabs is a SOC 2 Type II-accredited penetration testing company, committed to 95% manual testing, proprietary EDR bypass techniques, zero outsourcing, and zero false positives.
We go beyond surface findings to deliver business impact analysis, clear attack-path narratives, and complementary retesting on applicable services, giving you confidence that every gap is closed. Curious what was missed in your last pentest?
Cybersecurity Risks for Retail and eCommerce
70%
With over 70% of customers stating that they are unlikely to do business with an organization that has faced a significant cyber breach (or recurring breaches), proactive cybersecurity has never been more critical when it comes to cementing a business’s financial and reputational success.
$30B
The over $30 billion cost of annual cybercrime in the industry underscores the economic consequences for the retail industry, highlighting the need for robust cybersecurity measures to protect sensitive customer information, financial assets, and the overall stability of retail businesses in the digital age.
28%
28% of retail and eCommerce organizations don't have a cybersecurity roadmap, making it so they do not have adequate security measures in place to protect their systems, networks, and customer data from cyber threats.
Resources
Penetration Testing Sample Report
Take a look at our sample infrastructure penetration testing report to get a better understanding of what information will be delivered in the final report.
Download Sample Report
Pentest Sourcing Guide
Download our Pentest Sourcing Guide to learn everything you need to know to successfully plan, scope, and execute your penetration testing projects.
Download GuideRelated Posts
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